Update your profile

In this section:

From your Services profile page, you can update your email address, reset your password, set up text messaging notifications, and manage scheduling preferences. The information you can access on your profile depends on your permission level in Services:

Anyone in Services can view and edit information on the Scheduling and Communication tabs of their own profile.
Only those with scheduler permissions or higher can view and edit the Details tab on their profile and other people's profiles. Schedulers can open and edit profiles for anyone on their team.
Only people and plan administrators can archive a person or update a person's permissions from their profile.

Open your profile

Tip

If you have scheduler permissions or higher, you can open other people's profiles by using the search bar or selecting the People page from the top navigation and choosing someone's name from the list.

To open your own profile:

Select your profile picture or initials from the top right of the toolbar in Services.
Select My profile from the sidebar that appears.
Select the Scheduling, Communication, or Details tabs to take the following actions on your profile:
Important
Only people with scheduler permissions and higher can see the Details tab.
- Scheduling: View your scheduled plans and team assignments, manage blockout dates, and set scheduling preferences.
- Communication: View your communication history, reset your password, set your notification preferences, and update your email signature.
  - In the Preferred App section, choose whether to receive notifications in Church Center, Services Mobile, or the Planning Center app. This does not include chat notifications.
  - If you've added a mobile number and carrier to your profile, you can choose which text message notifications you'd like to receive.
  - If you have scheduler permissions and higher, you can edit your Planning Center email signature. Select Save to apply your changes.
- Details: If you have scheduler permissions and higher, you can manage people tag assignments, add notes or files, set the current folder, or track profile activity.
  Add text to the Notes field if you want schedulers to see that information whenever they try to schedule you for a needed position.

Tap your profile picture or initials in the top right corner of Services Mobile.
(Optional) If you have linked accounts, tap your organization's name at the top to choose another organization.
Tap the buttons below the profile header to view teams and tags. Only people with scheduler permissions or higher can see the Tags button.
- Teams: View your team assignments and set scheduling preferences for each team. People with scheduler permissions or higher can update team assignments on this page.
- Tags: People with scheduler permissions or higher can tap Tags to view and edit their people tags.
Select the Schedule, Blockouts, or Messages tabs to take the following actions on your profile:
- Schedule: View a list of upcoming plans for which you've been scheduled. Select Subscribe to calendar at the bottom of the list to subscribe to an iCal feed of your Services schedule.
- Blockouts: View and manage your blockout dates. Tap an existing blockout to edit its details or delete it, or tap Add Blockout to create a new one.
- Messages: Choose whether to view your Unread,Received, or Sent messages. Tap a message to preview it.

Update your personal information

Select your profile picture or initials from the top right of the toolbar in Services.
Select My profile from the sidebar that appears.
Select Actions in the top right.
Choose Edit profile from the dropdown.
Edit your name, email addresses, phone numbers, or addresses in the popup.
- If you use multiple email addresses, select the star icon to the left of an email address to mark it as your primary email. Planning Center emails will only be sent to your primary email.
- Select the red ⊖ minus icon next to an email address, phone number, or address to remove it from your profile.
  Warning
  You must update your login method if the previously used contact information has changed. See Log in to Planning Center for more details.
Select Save in the bottom right of the popup to apply your changes.

Change your profile picture

Select your profile picture or initials from the top right of the toolbar in Services.
Select My profile from the sidebar that appears.
Hover your picture or initials in the top left of your profile page and select View/Edit.
- If you haven't uploaded a profile picture yet, select Choose file to upload a new photo.
  Tip
  Use the image sizing guide to upload the right size and file type.
- If you've already uploaded a profile picture, you can choose Delete photo to delete it or Change photo to upload a new one.

Reset your password

On the web version of Services, you can send a password reset email from your own profile or someone else's profile (if you have scheduler permissions or higher).

Select your profile picture or initials from the top right of the toolbar in Services.
Select My profile from the sidebar that appears.
Go to the Communication tab of your profile.
Select the Send Password Reset Email to send yourself an email with a one-time numerical code.

Once you've confirmed your identity with the numerical code, you can set a new password.

Warning

The password reset email expires in one hour.