Manage your schedule

My Schedule page overview

View and manage your scheduled plans, block out dates, contact your team leader, and sign up for plans where signup sheets have been enabled.

Select the My Schedule page from the top navigation in Services to see the following:

Use the calendar in the top left to see an overview of your upcoming plans. Dotted dates are color-coded to indicate your scheduling status in that plan. The scrolling list of plan dates below adjusts to match the calendar month.
If household scheduling is set up, you can select a household member's profile icon at the top right to view/manage their schedule.
Select the buttons at the top to communicate with your team leaders.
- Block Out Dates: Set blockout dates to let your team leaders know when you aren't available.
- My Messages: View any messages you've sent or received in Services.
- Email My Leader: Select this button to email one or more of your team leaders.
View and manage your available plans and signups in the following sections:
- Signup Sheets: Sign up for a position on a plan where signup sheets are enabled. If this section doesn't appear, no signups are available for your teams.
- Pending: View and respond to pending scheduling requests. Select a date to open that plan page.
- Confirmed: View your confirmed scheduling requests. Select a date to open that plan page.

Select the Schedule page from the bottom navigation in Services Mobile to see the following:

If household scheduling is set up, tap the name(s) at the top left of the page to select which household members' schedules you'd like to view/manage.
Add Blockout: Set blockout dates to let your team leaders know when you aren't available.
Email Leader: Select this button to email one or more of your team leaders.
Signup Sheets: Sign up for a position on a plan where signup sheets are enabled. If this section doesn't appear, no signups are available for your teams.
Pending/Confirmed/Blockouts: View these sections to find your pending scheduling requests, confirmed plans, and upcoming blockout dates.

Tip

If a team leader has added you to their schedule but hasn't sent you an email, it will not show up in My Schedule until the email is sent.

Sign up for a position

If signup sheets are available for your team, you can sign up for the position and date that works best for you.

Select the My Schedule page from the top navigation in Services.
Scroll down to the Signup Sheets section. If you don't see this section, no signups are available for your positions.
Select Sign Up in the bottom right of the service for which you'd like to sign up.
Review the available dates, positions, times, and conflicts on the signup sheet popup.
- Select the checkboxes next to any positions you want to sign up for. You can view the next 100 signups that are available for your position.
- Select View x conflict(s) next to a position to review any scheduling conflicts you may have for that position.
- Select Teams next to a position to see which other teams have been scheduled for this plan.
Select Sign up in the bottom right to finish signing up for your selected positions.

Tap Schedule from the bottom navigation in Services Mobile.
Review which service types have signup sheets available. If you don't see the Signup Sheets section, there are no signups available for your positions.
Tap Sign Up at the bottom right of the service for which you'd like to sign up.
Review the available dates, positions, times, and conflicts on the Signup page.
- Select the checkboxes next to any positions you want to sign up for. You can view the next 100 signups that are available for your position.
- Tap View x conflict(s) next to a position to review any scheduling conflicts you may have for that position.
- Tap View Times next to a position to review which times are assigned to that position.
Tap Sign Up in the top right to finish signing up for your selected positions.

Respond to requests

You can respond to scheduling requests in the Pending section of your My Schedule page.

Select the My Schedule page from the top navigation in Services.
Scroll down to the Pending section to view the plans for which you've been requested.
- Select a date to go to the corresponding plan page.
- Select the clock icon in the top right of a request to view the times for which you've been requested.
Respond to requests for each plan using one of the following options:
- If you've been requested for a single position: Hover over the position and select the red X or the check mark icon to decline or accept the request.
- If you've been requested for multiple times on a split team: Hover over the position and select the Respond button that appears. In the popup, choose separate responses for each requested service time, then select Submit.
- If you've been requested for multiple positions: Select Decline all or Accept pending in the bottom right of the request to decline or accept all requested positions in that plan.
  Tip
  If volunteer replacements are enabled for your team, you can select a replacement when declining a request.
(Optional) Select Accept all in the top right of the Pending section to accept all pending requests.

Select the Schedule page from the bottom navigation in Services Mobile.
Scroll down to the Pending section to view the plans for which you've been requested.
- Tap a date to go to the corresponding plan page.
- Tap the clock icon in the top right of a request to view the times for which you've been requested.
Use the buttons at the bottom of each plan request to choose your response:
- Tap Decline... or Accept in the bottom right to decline or accept all requested positions on this plan.
- If you've been requested for multiple positions: Tap Split in the bottom left to show separate Decline... and Accept buttons for each individual request.
- If you've been requested for multiple times on a split team: Tap the position and select the Accept or Decline button that appears. Choose separate responses for each service time on the next page, then tap Submit in the top right.
  Tip
  If volunteer replacements are enabled for your team, you can select a replacement when declining a request.
(Optional) Tap Accept All in the top right of the Pending section to accept all pending requests.

Select a replacement

If your team leader has enabled the volunteer replacement setting for your team, you can choose an available team member to replace you when declining a request. You can select a replacement when declining a single request or multiple requests at once.

Warning

You must confirm that this team member can cover the request before choosing them as your replacement in Services. Choosing a replacement automatically confirms them for the plan, so make sure to coordinate with them before declining.

For a single request

Select the My Schedule page from the top navigation in Services.
Hover over a scheduling request in the Pending section and select the X that appears to decline the request.
Choose a replacement from the list of available team members.
If everyone assigned to your position has a scheduling conflict, you cannot choose a replacement. Select Submit to decline the request.
Select Next.
(Optional) Add a reason to let your leader know why you're declining.
Check the box to confirm that the selected team member can cover the request.
Select Confirm to finalize your response and notify your team leader(s). The replacement team member is automatically added to the plan with a confirmed status.

Select the Schedule page from the bottom navigation in Services Mobile.
Tap Decline... at the bottom right of the scheduling request you need to decline.
Choose a replacement from the list of available team members.
If everyone assigned to your position has a scheduling conflict, you cannot choose a replacement. Tap Submit to decline the request.
(Optional) Add a reason to let your leader know why you're declining.
Check the box to confirm that the selected team member can cover the request.
Tap Submit to finalize your response and notify your team leader(s). The replacement team member is automatically added to the plan with a confirmed status.

For multiple requests

Select the My Schedule page from the top navigation in Services.
Select Decline all in the bottom right of a plan card to decline all requested positions.
Select the Select replacement button in the bottom right of a position.
Choose a replacement from the list of available team members.
If everyone assigned to your position has a scheduling conflict, you cannot choose a replacement. Select Decline without replacement.
Select Next.
Repeat steps two through five for the other requested positions.
(Optional) Add a reason to let your leader know why you're declining.
Check the box to confirm that the selected team member(s) can cover the request.
Select Confirm to finalize your response and notify your team leader(s). The replacement team member(s) are automatically added to the plan with a confirmed status.

Select the Schedule page from the bottom navigation in Services Mobile.
Tap Decline... in the bottom right of a plan card to decline all requested positions.
Tap Select replacement in the bottom right of a position.
Choose a replacement from the list of available team members.
If everyone assigned to your position has a scheduling conflict, you cannot choose a replacement. Tap Skip this position.
Repeat steps three and four for the other requested positions.
(Optional) Add a reason to let your leader know why you're declining.
Check the box to confirm that the selected team member(s) can cover the request.
Tap Submit to finalize your response and notify your team leader(s). The replacement team member(s) are automatically added to the plan with a confirmed status.

Change your response

If you have accepted a position and decide later that you want to decline it, you can decline it from the Confirmed section of your My Schedule page. You can only change your own responses, not your household members' responses.

Important

If you want to accept a previously declined position, you must request that your team leader reassign you. Contact them using the Email My Leader button at the top of your My Schedule page.

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