Set up reminder emails

What's included in reminder emails?

All reminder emails include the following information:

Any plan items where the recipient is assigned as a leader
All plan notes to which the recipient's team is assigned
All times to which a team member is scheduled
A link to view the plan
If the recipient is unconfirmed, they'll see the option to Accept or Decline the request in the reminder email

Edit reminders for specific teams

You can adjust the reminder settings for your teams when adding or editing times.

Select the Plans page from the top navigation.
If you have multiple folders, select the folder that contains the service type you're working with.
Select a plan from the service type you're working with.
From the Times section on the left, select a time for which you'd like to set reminders or select Add to create a new time.
Use the dropdown next to each team to set or turn off reminders for that team.
Warning
While you can assign specific positions to this time, there's no way to add separate reminder settings for each one. For example, you can choose to only assign the "Sound" and "Media" positions from your A/V Team to this time, but both positions will receive reminders on the same day.
Select Update this time in future plans to apply these settings to future plans.
Select Save to finish the process.

Select the Plans plans page from the bottom navigation.
If you have multiple folders, select the folder that contains the service type you're working with.
Select the service type you're working with.
Tap a plan date to open that plan.
Select the Times tab from the top of the individual plan page.
Tap a time for which you'd like to set reminders or tap the Add button to create a new time.
Tap on an assigned team's name from the list. If the toggle next to a team's name is turned off, you'll need to tap the toggle to assign this team to the time.
Select an option (up to seven days before the scheduled time) to determine when your reminder will be sent. Choose No Reminder to turn off reminders for this team.
Warning
While you can assign specific positions to this time, there's no way to add separate reminder settings for each one. For example, you can choose to only assign the "Sound" and "Media" positions from your A/V Team, but both positions will receive their reminders on the same day.
Tap the Edit Time button at the top left to go to the previous screen.
Select the Update in future plans toggle to apply these reminder settings to future plans. Select Update existing schedule to apply these reminder settings to previously scheduled team members.
Tap the ✅ green check mark at the top right to save your changes.

Important

Any reminders scheduled to be sent on the same day will be condensed into one reminder notification so that people assigned to more than one team won't receive a separate notification for each team.

Disable reminders

To disable reminders for specific teams, edit the time and change the reminder settings for the team to No Reminder.

You can also disable reminder emails for all the teams in a plan by following the steps below on a web browser.

Select the Plans page from the top navigation.
If you have multiple folders, select the folder that contains the service type you're working with.
Select a plan from the service type you're working with.
Select the dropdown arrow next to the Times section of a plan.
Check the Disable Reminders box from the dropdown.
To disable reminders for all future plans, select Yes, update all in the popup.
To disable reminders for this specific plan, select No, only this one.

Planning Center Help

Table of ContentsTable of Contents

Set up reminder emails

What's included in reminder emails?

Edit reminders for specific teams

Disable reminders