Remove or reset scheduled teams
If you no longer need a team to be part of a plan, you can remove them or reset team members' status. Before removing or resetting team status, contact team members to let them know what you are planning to do.
Remove teams
If you've scheduled teams to a plan and no longer need them, you can remove them, so you don't have a record of them serving if they didn't actually serve.
Tip
If you want to keep them on the plan while you're trying to figure things out, you can disable reminders, and then remove them after you're sure.
To remove a team:
Select the Plans page in the top navigation.
If you have multiple folders, select the folder that contains the service type you're working with.
Select a plan from the service type you're working with.
Select the Teams tab.
Select Team actions in the top right.
Choose Bulk Edit from the dropdown.
Select Remove Teams in the popup.
Select Add to choose which teams to remove.
Select Remove Teams to remove the selected teams from the plan.
Reset status
If you assembled your schedule a while ago but don't want to assume everyone's response is still valid, you can reset their status. To reset a team's status:
Select the Plans page in the top navigation.
If you have multiple folders, select the folder that contains the service type you're working with.
Select a plan from the service type you're working with.
Select the Teams tab.
Select Team actions in the top right.
Choose Bulk Edit from the dropdown.
Select Reset Status in the popup.
Select Reset All People to reset all scheduled people's statuses to the team's default, which is usually pending. People who have declined will remain declined.