Change signup settings
Choose how your signup displays on Church Center, what information is collected from registrants and who they can register, available payments methods, and more from the Settings tab. The public signup on Church Center will reflect all the information you set here.
Adjust Church Center availability
When you first create a signup, it is hidden on Church Center. You can choose to show the event on the public signups page by changing the Church Center availability.
Tip
Copy and paste the URL in the Church Center availability box to share the signup with people.
Select the Signups page in the top navigation.
Choose your signup from the list.
Select the Configuration tab.
Select Settings on the left.
In the Church Center availability section, choose when to include your signup on Church Center:
Choose Now to display the signup on the public signups page immediately.
Choose On a specific date/time to schedule the signup to display on the public signups page.
Choose Do not include (direct link only) to prevent anyone from seeing the signup on Church Center. The signup is still accessible using the direct link in the Church Center availability box, and can still accept registrations if it is set to open.
(Optional) Check the Automatically hide from signups page box to schedule a date and time for the signup to be removed from the public signups page on Church Center.
(Optional) Check the Featured box to make the signup featured. Featured signups are listed at the top of the signups page on Church Center, regardless of date.
Set registration status
In the Registration status box, adjust how people can interact with the signup on Church Center.
Select the Signups page in the top navigation.
Choose your signup from the list.
Select the Configuration tab.
Select Settings on the left.
In the Registration status box, choose whether or not your signup is open to collect registrations:
Choose Open to allow people to begin registering immediately.
Choose Scheduled to open to set a date for the signup to begin collecting registrations.
Choose Closed to prevent people from registering. Closed signups are visible on Church Center, but people cannot register.
Check the Close registration automatically box to set the signup to close after the event date has passed.
Check the Congregants can cancel their own registrations box to allow people to cancel their registrations directly on Church Center.
Adjust registrant options
Choose what information to collect from registrants (the people submitting a registration on Church Center) in the Registrant options box. You can control what information is collected, if registrants can register others, and whether or not a person needs to log in before registering.
From the registrant options you can:
Select the Signups page in the top navigation.
Choose your signup from the list.
Select the Configuration tab.
Select Settings on the left.
(Optional) Check the boxes next to Phone and Address if you'd like to collect this information from registration contacts, or registrants, while registering. You can make these fields optional or required.
Choose to allow registrants to add household members while registering in the Allow people to add household members during registration section:
Choose Always to allow registrants to add people to their household while registering.
Choose Only if they don't have a household yet to allow registrants without a household to create one.
Choose Never to prevent registrants from adding household members while registering, which means they can only register themselves and people already listed in their household.
Check the Allow people to register others outside their household so registrants can register anyone, even those outside their household. If a registrant registers a person who already exists in your People database, a duplicate profile will be created for that person.
Check the Require login box to require a person to log in while registering. This box will be selected automatically any time personal information or payments are collected through a signup.
Manage payment methods
Payments can be made online using credit/debit cards and bank account payments, or cash and checks applied by an administrator or manager. Credit and debit card payments are enabled automatically when a signup is created. Bank account and cash or check payments can be enabled by a signup contributor.
Tip
Individuals with Apple Pay and Google Pay enabled on their devices can use these payment methods to make payments. Please note that while Google Pay can be used in Registrations, it cannot be used in the Church Center app.
You can adjust acceptable payment methods from the Settings tab of your signup.
Select Signups in the top navigation.
Choose the signup to edit from the list.
Select the Configuration tab.
Select Settings on the left.
Select Edit in the Payments box.
Turn on the Online Payments toggle to allow credit and debit card payments or turn it off to disable online payments.
(Optional) Check the Allow bank account payments to allow attendees to pay with their bank accounts.
Turn on the Cash or Check toggle to allow attendees to turn in physical payments, instead of paying during the registration process online.
Important
If cash/check payments are enabled for a signup and a minimum deposit is required, attendees can complete their signup without paying a minimum deposit by choosing the cash/check option. You can prevent this by only allowing online payments. Deposits received via cash or check can be applied to registrations by administrators after they are received.
Select Save to update the signup's payment methods.
Add communication options
Help people stay connected with your event by adding a support contact and subscribers.
Add a support contact
In the Support contact box, choose an administrator to be the person attendees contact when they have questions. This person's name will be listed in the Need help? section of the signup on Church Center.
Select the Signups page in the top navigation.
Choose your signup from the list.
Select the Configuration tab.
Select Settings on the left.
Select Edit in the Support contact box.
Choose an administrator's name from the dropdown.
Select Save.
Add subscribers
In the Subscribers box, add people you want to notify of new registrations, cancellations, and partial payment activity. Subscribers receive a daily digest email notifying them of any people newly registered or cancelled that day, as well as partial payments made.
Select the Signups page in the top navigation.
Choose your signup from the list.
Select the Configuration tab.
Select Settings on the left.
Search for a person in the Search for someone to subscribe box. If the person doesn't not already have a profile, select Create a New Person: [Name] to create one.