Print receipts and view previous payments
Organization administrators and billing managers can access all past payment information from the Billing History tab on the Subscriptions page in the Account settings. Billing managers receive an email to all email addresses on their profile each time a payment is made.
In Account settings, select the Subscriptions page in the top navigation.
Select the Billing History tab. Receipts for payments, prorated charges, and refunds are listed here by date.
Choose a date to see detailed information about that transaction.
If you upgraded mid-cycle, your receipt may include two line items: one for the prorated cost of your new plan and a credit (negative amount) for the unused portion of your previous plan. Your payment amount is the difference between the two.
If your organization is located in an area that requires sales tax to be charged, that amount appears on receipts.
If you need a copy of your receipt, but don't have access to your organization's Account settings, you can find receipts by visiting the Charges Page. You must know the last four digits of the card on file and your billing zip code.
Payment frequency and receipts
Payments can be made monthly or annually. To set your preferred frequency, add or update payment information.
Billing managers will receive a receipt when your saved payment method is charged. The receipt will state that your payment method was charged successfully for the Planning Center account registered to your church, along with the amount and payment method details.