Manage registration and payments

Complete missing information and additional forms

From the confirmation page of your registration, provide or edit any answers to questions that were asked, and access additional forms that have been requested.

Edit attendee information

Tap your photo or initials at the top of the app.
Scroll down to the Activity & involvement section.
Tap My registrations.
Locate the signup that you'd like to edit and tap Needs attention.
Tap Complete missing forms.
Tap Edit next to each attendee's name that you'd like to edit.
Fill in or update any missing or incorrect information.
Important
Some profile information can be edited in your profile on Church Center. To update locked profile fields, contact the person listed in the Need help? section of your confirmation page.
Tap Save.

Select your photo or initials at the top of the page.
Scroll down to the Activity & involvement section.
Select My registrations.
Locate the signup you'd like to edit and select Needs attention.
Select Complete missing forms.
Select Edit next to each attendee's name that you'd like to edit.
Fill in or update any missing or incorrect information.
Important
Some profile information can be edited in your profile on Church Center. To update locked profile fields, contact the person listed in the Need help? section of your confirmation page.
Select Save.

Complete additional forms

Some registrations require additional information for your registration to be complete. This information is collected through forms. Some forms might be filled out directly on Church Center, some might be filled out online, and others (like PDFs) will need to be printed and turned back in.

Tip

Links to these forms can also be found in your confirmation email.

Change selections and add-ons

Changes to your selections or add-ons must be made by an administrator. Here's how to find the person who can help you make changes.

Pay balance

If you have a balance due, follow the steps below to make a payment from the registration confirmation page.

Tap your photo or initials at the top of the app.
Scroll down to the Activity & involvement section.
Tap My registrations.
Locate the signup you'd like to make a payment for and tap Needs attention.
Tap Pay balance of [amount].
Scroll to the Payment summary section of the confirmation page and tap Make payment.
Choose to pay in full or enter another amount.
Enter your payment information or choose from a saved payment method. Check the Save payment details for future purchases box to save the payment method to your profile.
Tap Pay [amount] to make your payment. You will receive an emailed receipt with details of your payment.

Select your photo or initials at the top of the page.
Scroll down to the Activity & involvement section.
Select My registrations.
Locate the signup you'd like to make a payment for and tap Needs attention.
Select Pay balance of [amount].
Select Make payment in the Payment summary section.
Choose to pay in full or another amount.
Enter your payment information or choose from a saved payment method. Check the Save payment details for future payments box to save the payment method to your profile.
Select Pay [amount]. You will receive an emailed receipt with details of your payment.

Cancel your registration

If you need to cancel your registration, head to the My registrations tab of your profile.

A refund will not be issued automatically. If you need a refund, contact an administrator to request one.

Important

If you don't have the option to cancel your registration, contact the person listed in the Need help? section to cancel.

Planning Center Help

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